Refund Policy

1. Overview

This Refund Policy outlines the terms under which payments made to Oremea may be refunded. By purchasing access to any Oremea services, including Resonance, Mirror, or The Current, you agree to this policy.

2. Digital Product Nature

Oremea provides access to digital experiences, including guided journeys, reflections, and AI-generated insights. These services are considered digital goods and are delivered immediately upon purchase or activation.

Due to the nature of digital access, all purchases are generally non-refundable.

3. General Refund Policy

All payments made to Oremea are final and non-refundable, except under specific circumstances outlined below or at the sole discretion of Oremea.

4. Exceptions

Refunds may be considered in limited situations, including:

• Duplicate payments
• Technical failures preventing access to purchased services
• Billing errors

Any refund request must be submitted within a reasonable timeframe after the issue occurs.

5. Non-Refundable Situations

Refunds will not be provided for:

• Change of mind after purchase
• Partial use of the service
• Perceived lack of results or outcomes
• Failure to engage with the experience

6. Payment Processing

Payments are processed through third-party providers such as Paystack. Oremea does not store or manage your payment details directly.

Refunds, when approved, will be processed through the original payment method where possible.

7. Subscription or Future Services

If Oremea introduces subscription-based services in the future, separate cancellation and refund terms may apply and will be clearly communicated at the time of purchase.

8. Contact

To request a refund or report a billing issue, contact:

support@oremea.com